Privacy Policy

Effective date: 26.01.2026

This Privacy Policy explains how the website mysorepalace.org, operated under the brand Slotbox (“we”, “us”, or “our”), collects, uses, stores, and protects the personal data of our users. By continuing to browse or use this site, you acknowledge and agree to the data practices described in this Privacy Policy.

1. Types of Data Collected

We may collect various types of personal information from users who access or use our services. This information is necessary to provide you with a secure and personalised gaming experience. The types of data we collect include:

Personal identification information such as name, date of birth, and address
Contact details including email address and telephone number
Account credentials such as username and password
Payment and financial information including card details and transaction history
Technical data such as IP address, browser type, device information, and operating system
Usage data including pages visited, time spent on the site, and gaming preferences

2. Purposes of Processing

We process your personal data for specific, legitimate purposes that enable us to operate our services effectively and comply with legal obligations. The purposes for which we process your data include:

To create and manage your user account
To process deposits, withdrawals, and other financial transactions
To provide customer support and respond to your enquiries
To verify your identity and comply with Know Your Customer (KYC) requirements
To prevent fraud, money laundering, and other illegal activities
To comply with regulatory and legal obligations applicable in Ireland and other jurisdictions
To improve our services and personalise your user experience
To send you promotional offers, updates, and other communications (with your consent where required)

3. Disclosure and Sharing with Third Parties

We may share your personal information with selected third parties who assist us in operating our platform and providing our services. We only disclose your data when necessary and ensure that all third parties adhere to strict data protection standards. We may share your information with:

Payment service providers and financial institutions to process transactions
Identity verification and fraud prevention services
Regulatory authorities and law enforcement agencies when required by law
Marketing and analytics partners to improve our services and communications
Professional advisors including lawyers, auditors, and consultants
Other service providers who perform functions on our behalf under contractual obligations of confidentiality

4. Cookies and Similar Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyse site traffic, and understand user behaviour. Cookies are small text files stored on your device when you visit our site. The types of cookies we use include:

Essential cookies that are necessary for the website to function properly
Performance cookies that collect information about how visitors use our site
Functionality cookies that remember your preferences and settings
Targeting cookies that deliver personalised content and advertisements

You may manage your cookie preferences through your browser settings. However, disabling certain cookies may affect the functionality of our website and limit your user experience.

5. Security Measures

We take the security of your personal data very seriously and implement appropriate technical and organisational measures to protect it against unauthorised access, alteration, disclosure, or destruction. Our security measures include:

Encryption of data transmission using SSL (Secure Socket Layer) technology
Secure storage of personal and financial information on protected servers
Regular security audits and vulnerability assessments
Restricted access to personal data on a need-to-know basis
Staff training on data protection and security best practices
Implementation of firewalls and anti-malware systems

Whilst we strive to protect your personal information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security but continually work to maintain the highest standards of data protection.

6. Retention Period

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected and to comply with our legal and regulatory obligations. The retention period varies depending on the type of data and the purpose for which it is processed. Generally:

Account information is retained for the duration of your active account and for a period thereafter as required by law
Transaction records are kept for at least six years to comply with financial and anti-money laundering regulations
Marketing communications data is retained until you withdraw your consent or opt out
Technical and usage data may be retained in anonymised form for analytical purposes

After the applicable retention period expires, we will securely delete or anonymise your personal data in accordance with data protection laws.

7. User Rights Regarding Personal Data

Under applicable data protection legislation, including the General Data Protection Regulation (GDPR) as it applies in Ireland, you have certain rights regarding your personal data. These rights include:

The right to access your personal data and obtain copies of the information we hold about you
The right to rectification of inaccurate or incomplete personal data
The right to erasure (the “right to be forgotten”) in certain circumstances
The right to restrict or object to the processing of your personal data
The right to data portability, allowing you to receive your data in a structured, commonly used format
The right to withdraw consent at any time where processing is based on your consent
The right to lodge a complaint with the Data Protection Commission in Ireland if you believe your rights have been violated

To exercise any of these rights, please contact us using the details provided in Section 10 of this Privacy Policy.

8. Links to Other Websites

Our website may contain links to third-party websites, services, or applications that are not operated or controlled by us. This Privacy Policy applies only to our website and services. We are not responsible for the privacy practices or content of external sites. When you click on a link to a third-party website, you will be subject to that website’s own privacy policy and terms of use. We strongly encourage you to review the privacy policies of any third-party sites you visit to understand how they collect, use, and protect your personal information. The inclusion of any link does not imply our endorsement of the linked site or its practices.

9. Updates to the Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or operational needs. When we make material changes to this Privacy Policy, we will notify you by updating the effective date at the top of this page and, where appropriate, by sending you an email notification or displaying a prominent notice on our website. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal data. Your continued use of our website and services after any changes to this Privacy Policy constitutes your acceptance of the updated terms.

10. Contact

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal data, please do not hesitate to contact us using the following details:

Email: [email protected]

Site web: mysorepalace.org