Terms and Conditions

Effective Date: 26.01.2026

Welcome to mysorepalace.org, operated under the brand name Slotbox (“we,” “us,” or “our”). By accessing or using our website and services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website. These terms govern your use of our online casino services and apply to all users accessing our platform from Ireland and other jurisdictions where our services are available.

1. Types of Data Collected

When you use our services, we collect various types of information to provide, maintain, and improve our platform. The data we collect includes:

Personal identification information (name, email address, date of birth, postal address)
Account credentials and login information
Payment and financial transaction details
Device information and IP addresses
Gameplay history and betting activity
Communication records and customer support interactions
Identity verification documents as required by applicable regulations

2. Purposes of Processing

We process the collected data for specific, legitimate purposes related to the operation of our online casino services. These purposes include:

Providing and managing your account and access to our gaming services
Processing deposits, withdrawals, and other financial transactions
Complying with legal and regulatory obligations, including anti-money laundering and responsible gaming requirements
Verifying your identity and age to prevent underage gambling
Detecting and preventing fraud, abuse, and other harmful activities
Improving our services and developing new features
Communicating with you about your account, promotions, and updates
Providing customer support and responding to your enquiries

3. Sharing with Third Parties

We may share your information with selected third parties who assist us in operating our business and providing services to you. These third parties include:

Payment processors and financial institutions that facilitate transactions
Identity verification and fraud prevention service providers
Gaming software suppliers and platform providers
Marketing and analytics partners (with your consent where required)
Legal and regulatory authorities when required by law
Professional advisers, including lawyers and accountants
Business partners in the event of a merger, acquisition, or sale of assets

All third parties are required to maintain appropriate security measures and use your data only for the purposes we specify.

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your user experience and analyse site usage. Cookies are small text files stored on your device that help us:

Remember your preferences and login details
Understand how you interact with our website
Deliver personalised content and advertisements
Monitor website performance and identify technical issues
Prevent fraudulent activity and enhance security

You can control cookie settings through your browser preferences, though disabling certain cookies may affect your ability to use some features of our website.

5. Data Security

We take the security of your personal information seriously and implement appropriate technical and organisational measures to protect your data against unauthorised access, alteration, disclosure, or destruction. Our security measures include:

Encryption of sensitive data during transmission using SSL/TLS technology
Secure storage of personal and financial information on protected servers
Regular security assessments and vulnerability testing
Access controls limiting employee access to personal data on a need-to-know basis
Staff training on data protection and information security best practices
Incident response procedures to address potential data breaches

While we strive to protect your information, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Data Retention Period

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected and to comply with legal, regulatory, and contractual obligations. Generally:

Account information is retained for the duration of your active account
Transaction records are kept for a minimum of five years as required by financial regulations
Identity verification documents are retained in accordance with anti-money laundering requirements
Marketing communications data is kept until you withdraw consent or the data is no longer relevant
After account closure, we may retain certain information for legal compliance, dispute resolution, and enforcement of our terms

Once the retention period expires, we will securely delete or anonymise your personal data.

7. User Rights

Under applicable data protection laws, including the General Data Protection Regulation (GDPR) as implemented in Ireland, you have certain rights regarding your personal information:

Right of access: You may request copies of your personal data held by us
Right to rectification: You can request correction of inaccurate or incomplete information
Right to erasure: You may request deletion of your data in certain circumstances
Right to restriction: You can ask us to limit processing of your data
Right to data portability: You may request transfer of your data to another service provider
Right to object: You can object to processing based on legitimate interests or for direct marketing
Right to withdraw consent: Where processing is based on consent, you may withdraw it at any time
Right to lodge a complaint: You may complain to the Data Protection Commission in Ireland

To exercise any of these rights, please contact us using the details provided in Section 10.

8. External Links

Our website may contain links to third-party websites, services, or resources that are not operated or controlled by Slotbox. These links are provided for your convenience and information only. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. When you access external links, you do so at your own risk and should review the terms and privacy policies of those websites. We encourage you to be aware when you leave our site and to read the terms and conditions of any third-party website you visit. The inclusion of any link does not imply our endorsement of the linked site or any association with its operators.

9. Changes to Terms

We reserve the right to modify, update, or replace these Terms and Conditions at any time at our sole discretion. When we make changes, we will update the effective date at the top of this page. Material changes will be notified to you through prominent notice on our website or via email to your registered address. Your continued use of our website and services after any changes become effective constitutes your acceptance of the revised terms. We recommend that you review these Terms and Conditions periodically to stay informed of any updates. If you do not agree with any modifications, you should discontinue use of our services and close your account.

10. Contact

If you have any questions, concerns, or requests regarding these Terms and Conditions, your personal data, or any aspect of our services, please contact us using the following details:

Email: [email protected]

Site web: mysorepalace.org

We aim to respond to all enquiries promptly and will work with you to address any issues or concerns you may have regarding your use of our platform.